FAQ

Frequently Asked Questions

 

HOWLONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Delivery times vary depending on your location.Typically, orders within Australia are processed within 1 to 2 business days, while our standard delivery time is 6 to 10 business days. For more accurate estimates, please refer to our Shipping Policy page or contact our customer support team.

DO YOU OFFER INTERNATIONAL SHIPPING?
Our services are currently available within Australia.

HOW CAN I TRACK MY ORDER?
Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number and a link to track your package. You can also track your order by going to the tracking section. If you encounter any issues with tracking your order, please don't hesitate to contact our customer support team for assistance.

CAN I CANCEL MY ORDER?
We strive to process orders quickly to ensure prompt delivery. Once an order is placed, it enters our system for processing immediately. Unfortunately, this means that we are unable to accommodate cancellations or modifications to orders once they have been confirmed.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express, Shop Pay, Apple Pay, PayPal and Google Pay. At checkout, you'll have the option to select your preferred payment method. If you encounter any issues or have specific payment-related questions, please contact our customer support team for assistance.

WHAT SHOULD I DO IF MY ORDER DOESN'T ARRIVE ON TIME?
If your order does not arrive within the estimated delivery window, we recommend checking your tracking information for status updates. Delays can occur due to factors such as weather conditions or carrier issues. Feel free to Contact us at: support@king-sydney.com

 

KING SYDNEY.

Our store is the creative and passionate center of the fashion world. With a natural sense of style and an unyielding commitment to quality, we have dedicated our lives to creating a collection that influences the soul. We breathe fashion and are driven by a deep-rooted desire to inspire others in Australia